Format Confirmation Email

Discussion in 'Appointway WordPress Theme' started by nurul, Nov 23, 2017.

  1. nurul

    nurul Member

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    How do I change the name in the red box. Instead of Wordpress, I want it to say "Imam Nur"
    I want the format of the email to be below. I have used different email and it still shows the ugly format like in the snapshot.

    Hello nurul1,

    Your Appointment had been fixed.

    Below are the details of your appointment. Service Name: test2

    Appointment Date: 24/11/2017

    Appointment Time: 10:00 AM-10:55 AM Amount Paid: 0.50

    Date: November 21, 2017, 9:02 pm

    Thanks for booking with us.

    Warm Regards,


    upload_2017-11-23_18-42-1.png
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi Nurul,

    I can understand you and would like to inform you that after releasing the latest WordPress version 4.9, some unwanted issues are getting out but you don't need to worry about that. All issues have been fixed now.

    And regarding your above queries, I would like to tell you that the plugin uses the default email sending function.

    To change the name in the red box. Instead of Wordpress to say "Imam Nur", it can only be possible through plugin source code customization. This will require some source code manipulation in the theme which is time-consuming and would be done specially for you by our team but there would be some charges.

    Do let me know if you ready to go ahead.

    Will you please let me know which email service you used?

    Looking forward to hearing from you.

    Regards,
    Akbar
    InkThemes.com
     
  3. nurul

    nurul Member

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    Every other theme that I used I have been able to customise the email name.

    As for the format of the email, I have tried hotmail,yahoo and gmail all give the same results.
    I have googled for answers and it seems content type by default is 'text/plain'.
    Can you please change it to text/html where necessary.
     

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