Hi, Greetings from InkThemes, It seems you missed something while setting up the theme which led you to this error. It is related to the improper communication between the server and the website. We need your website C-Panel access to figure out the issue. Kindly send the below-mentioned credential details at [email protected] along with the thread link. C-Panel website URL: - C-Panel Username: - C-Panel Password: - We will try to fix your issue ASAP. Thanks & Regards! Nitin InkThemes.com
Thank you I believe support is resolving the issue for me. I did not realize there was theme setup...I activated the theme after uploading it, (same as with other themes) and then received the error.
Hello, Let me tell you that causes of internal server error in WordPress are due to corrupt .htaccess file and PHP memory limit or due to misalignment of PHP code as well... So please send us your C-Panel and dashboard details at our email id i.e. [email protected] so that we can figure out the issue and able to resolve that... Or if you want to resolve your issue yourself, you can go through the below link, hope this will help you.. http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/ https://www.siteground.com/kb/internal_server_error_500/ Looking forward to your reply. Thanks & Regards! Priyanka InkThemes.com