Gallery captions missing below photos

We are using the Woodpecker theme for our site at http://www.steinbrink.com. We have run into a problem displaying the captions below any images (gallery or single images). I have tried removing the styles for bg-up and bg-down which appear to place the boxes behind the images (in lieu of a caption.) Is there a way to just use the standard css for captions and not the bg-up and bg-down?

Thank You.
Scott McLaughlin, Heartland Hosting, LLC

example: http://www.steinbrink.com/grass-products/

 

Hello,

Please download theme again from your members area and upload it. It will resolve this issue.

Thanks & Regards
Nitesh Raghuwanshi

 

Thank you Nitesh. Now the captions are below the photos, but they are not recognizing the column formatting. Please review the following page (http://steinbrink.com/evergreen-products/). Shouldn't the caption word wrap below the image in the column space allowed? You will notice that the four images at the top of the page have captions that exceed the page width, so they stack, where the four images that have short captions flow across the columns. Is there a CSS error in the theme.

 

Hello,

Please download the fresh copy of Woodpecker Theme again from the members area (http://inkthemes.com/members/member)
and, upload and activate it in your dashboard.

Follow the link given below for reference.
http://www.inkthemes.com/how-to-update-a-premium-theme-by-inkthemes/05/

This will solve your issue.

 

Thank you for the continued support. I have uploaded the Woodpecker theme update, and the update has fixed the columns, and the text (when it is longer than the column width.) However it does not show the complete caption, only the first line, before it truncates the remaining caption. It does show the full caption both when you hover over the image (ALT Text), as well as the caption itself. When the image is clicked it DOES show the full caption on the lightbox window.

 

Hello,

If we try to show more caption text then, it will mess the layout of the gallery.
So we suggest you to do not use long caption text for gallery.
It will look fine.

Thanks & Regards
Gourav Shrivastava

 

OK, per your recommendation we have decided to not use the caption, but would like to use the ALT Text for the rollover effect, but now it isn't working. It was working before the previous update. Can you look at the current code to see why it quit working?

 

Hello,

Could you please provide the following information listed below.

Thread Link: http://www.inkthemes.com/community/threads/gallery-captions-missing-below-photos.10971/
Your Website URL:
WordPress Username:
WordPress Password:

Send this information on our email at [email protected] .
We will add it in the theme.

 

Hello,
Theme using WordPress default gallery. It is not possible to show alt tag instead of caption on hover.
We have customized theme according to your first requirement "long caption text". Now you can add caption as much as you want.
Please try it.
Thanks & Regards
Nitesh Raghuwanshi

 

THANK YOU VERY MUCH!!! Your support is awesome. Without your help we would not be able to do what we want. The customer is also very appreciative for you willingness to support our requests. We LOVE InkThemes!