Hello, I bought the Template "Regal Wedding" in february. I'm at the end of the creation of my web site, but I have some problems, so please look at my following questions : - I created a gallery page but the photos don't display as in your demo, they open in a blank page not connected with the web site, without possibility of passing in the following photo (no slide show). Furthermore, it's necessary to click on the left arrow to return on the site. I don't understand what is the problem : can you help me? - My favicon displays on several search engines, but not on the Internet Explorer : do you know why? - This Template is normally designed for numerous digital supports. But I can't see my website on a smartphone : only the home page displays, and the button of the menu doesn't walk. It's a point very important for me : can you tell me what is the problem? I deeply hope that you will be able to help me to solve these problems. Regards.
Hello, 1. For gallery slide show issue and menu issue on smartphones, Please download the fresh copy of the Theme from the members area (http://inkthemes.com/members/member) and, upload and activate it in your dashboard. Follow the link given below for reference. http://www.inkthemes.com/how-to-update-a-premium-theme-by-inkthemes/05/ 2. We are working on your favicon issue and we will provide you solution as soon as possible.
Hello, IE does not support .png, .jpeg and .gif image file format the favicon. See the link for reference. http://stackoverflow.com/questions/16943609/which-versions-of-ie-support-png-favicons IE only support .ico image file format for the favicon. So, convert your favicon image to .ico image file format from the link given below http://favicon-generator.org/ And then after that upload this converted .ico file format image, from the Custom Favicon section in your dashboard. This will solve your issue.
