GeoCraft PayPal Question

Discussion in 'GeoCraft WordPress Theme' started by edwin, Mar 2, 2013.

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  1. edwin

    edwin Guest

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    Greetings Support,

    I'm just setting up my GeoCraft theme website and running some test postings prior to going live. No rush, just want to make sure everything is working properly.

    I performed a complete paid listing and the payment went through successfully with PayPal. I received a "Payment Received" email from PayPal. The "Sample Customer Account" I created also received the "Payment Sent" email from PayPal. So everything looks good on the PayPal side. However; my GeoCraft "Transactions" shows ZERO transactions.

    I have my Listing Setting on "Publish Mode", but the listing did not published instantly. I waited a few hours in case there was some kind of delay between my site and PayPal. So I had to manually approve the listing as it was "Pending".

    I updated the theme to 1.7.2 this morning prior to doing the test. At your convenience, can you look into that and advise on a possible solution?

    I looked for some PayPal plugins and found one called PayPal Responder. Some of the features include returning the customer to the URL of my choice, and also sends an auto respond message to the customer. Is this the same way GeoCraft works?

    Best Regards,
    Edwin
     
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  2. Nitesh

    Nitesh Support Staff

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    Yes Geocraft work with the same way.
    Your dashboard detail required to check why you are getting this issue.
    Please provide the following information listed below.

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
    We will check and resolve your issue
     
  3. effyeweb

    effyeweb Member

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    i experience the same thing:

    I performed a complete paid listing and the payment went through successfully with PayPal. I received a "Payment Received" email from PayPal. The "Sample Customer Account" I created also received the "Payment Sent" email from PayPal. So everything looks good on the PayPal side. However; my GeoCraft "Transactions" shows ZERO transactions.
     
  4. edwin

    edwin Guest

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    Thanks for the prompt response and for solving my issue.
    You guys Rock on support.
     
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