Google analytics problem

Hi,
I have had the blackbird theme installed and running for some time and have tried unsuccessfully to install the tracking code in the the google tracking code box. I can of course cut and paste the code into the box but google shows tracking not installed.

www.apos.ie

I have tried this repeatedly over the past year without success. Please help.

Darren

 

Hello,

Please follow the link given below, it shows the process of checking the tracking code, We have checked your website and it seems that tracking code is working.
https://support.google.com/analytics/answer/1032399?hl=en

Thanks & Regards
Gourav Shrivastava

 

Thanks for that. Sadly I have tried this before and of course again today. The google analytics site still reports that the code is not installed and there is no live data showing. I've had a look at the code on the front page and I see that you are correct that it is there. However the advice from google analytics is that it is inserted "immediately before the closing </head> tag" I Notice that there is some style code between the tracking code and the closing </head> tag. Is this a problem and if so can I edit the html within wordpress?

 

Hello,

Go to the Appearance > Theme Options > General Settings > Google Tracking Code section
and follow the instruction shown in the image given below.



This will solve your issue.

 

Thanks for that. I have tried but sadly no change. Google analytics still reports that the tracking code is uninstalled. I have viewed the source code and it as you recommended.

Hope there is more that can be done.

Darren

 

Just checked Google Analytics today and all is working fine from the 9th of April. So thank you for your excellent support

Darren