Google Tracking Code Not Working

Discussion in 'Infoway WordPress Theme' started by marmoset, Nov 11, 2013.

  1. marmoset

    marmoset Member

    Joined:
    Dec 28, 2011
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    http://www.bacchushill.com.au

    Your tracking code system in Theme Options > General Settings does not work.
    We inserted the code correctly (see attached) 3 weeks ago, and during testing today noticed that the code is not in the html pages.

    Why does this not work and has this feature been tested? Unhappy clients because of this.
     

    Attached Files:

  2. Piyush

    Piyush Support Staff

    Joined:
    Dec 8, 2012
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    Hello,

    If we add GA code in
    Theme option > General settings > Google tracking code, Then theme will automatically place it just above </head> tag.
    But because of some reason, if it is not working at your site then you can manually add GA code in the header.php.
    To do this, go to the
    Appearance > Editor > header.php and place code just above </head> tag.

    Check link given below for reference.
    https://support.google.com/analytics/answer/1008083?hl=en
     

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