Help! Pretty much everything has stopped working

Discussion in 'Local Business WordPress Theme' started by TerryH, Mar 19, 2013.

  1. TerryH

    TerryH New Member

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    Almost overnight, the theme options will no longer allow me to update.

    I can't change the phone number, I can't update the slider, I can't get the optin inform to appear, and I can't edit the titles in various theme option settings.

    I hope someone will contact me from support.
     
  2. Gourav

    Gourav Support Staff

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    Do let us know your website link.
     
  3. TerryH

    TerryH New Member

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  4. Gourav

    Gourav Support Staff

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    Please provide the following information listed below.

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
     
  5. TerryH

    TerryH New Member

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  6. Nitesh

    Nitesh Support Staff

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    Hello Terry,

    Never post your dashboard details here at open forum. We have provided mail address. Please send your detail there.
    Dashboard link you have sent is not working, Please check and send again at [email protected]
     
  7. TerryH

    TerryH New Member

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    Sorry... the site is not repaired/fixed and it is not operating normally.

    This link is a screencast video I just made to show you the problem I'm experiencing.
    As you will see in the video, changes i make do not are not accepted by the software and do not show up when i refresh the site.

    Hopefully by watching this video, you can see the problem and try to duplicate it.

    Terry
     
  8. Gourav

    Gourav Support Staff

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    Support mail sent.
     
  9. TerryH

    TerryH New Member

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    Thank You...

    Using Goggle Chrome works, but I need this to work in FireFox.

    Your advertising claims all Ink Themes to be easy and simple to use in all
    common browsers, So I would appreciate your efforts in helping find the
    problem concerning making edits through the FireFox browser.

    Not only have I lost all my previous content, I have a now angry client that wants their
    website back to the was it was last week before this problem started. If there is a way to reclaim lost content, I would really appreciate some help there.

    Thank you for your help.
     

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