HELP: site hacked

Discussion in 'ColorWay WordPress Theme' started by almboyd, May 11, 2015.

  1. almboyd

    almboyd New Member

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    My site has been hacked and an inappropriate line if text added below my logo, above the navigation. Please help me remove it. I cannot figure out where it's living.

    Sometimes it's not visible on desktop view but remains visible on mobile.

    http://lilygracecosmetics.com/

    Thank you!!
     
  2. sameerwalkar

    sameerwalkar Guest

    Hello,

    I visited your website.

    I am unable to locate the logo and the text, as it is not visible above the navigation.

    Also It seems that your page layout got distorted.

    So I will suggest you to kindly do a fresh install of your colorway theme it will solve your issue.
    Note: - Please create a backup of your website before upgrading the theme.

    Please follow the video link to delete theme from your dashboard :-
    http://screenpresso.com/=rcsig

    Now, download and install the latest version of the theme from members area.

    Or

    You can also try an easy way to install latest version of theme without creating any backup.
    Please follow the video link give below.
    http://screenpresso.com/=9Pv0f

    Hope it will solve your issue.
     
  3. almboyd

    almboyd New Member

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    How do I prevent this from happening again? See screenshot attached. A href was added.
    I updated the theme which seems to have deleted it. Where would I go to delete it if it happens again?
     

    Attached Files:

  4. sameerwalkar

    sameerwalkar Guest

    Hello,

    In future if it happen then you can remove that specific anchor from header.php file of your theme folder.

    Hope it will solve your query.
     

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