Homepage Feature box issue

Discussion in 'ColorWay WordPress Theme' started by cvnxena, Oct 7, 2015.

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  1. cvnxena

    cvnxena New Member

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    Hi I have colourway pro and so I have the option to have multiple feature boxes using the css code provided. However some of the boxes don't line up and go onto separate lines. I have tried changing the pictures and content in case it was an issue with the picture size but it isn't. To see what I mean please see the homepage on www.themummytoolbox.com

    Please can you respond quickly because it currently looks awful
    thanks
    C x
     
  2. priya

    priya Guest

    Hello,

    Greetings from InkThemes!

    We got your concern..

    We will resolve your issue of proper alignment of "unlimited feature box" in the theme soon and update the customized theme in the members area...

    You can download the customised theme from the members area after all the updation...

    Hope you understand.

    You patience will be appreciated.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  3. cvnxena

    cvnxena New Member

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    how long will this take?
     
  4. priya

    priya Guest

    Hello,

    We have successfully received your query and is being forwarded to our developers,

    As InkThemes has been receiving a high volume of support requests so our developers are busy at this moment, I will try to pull them on your issue and will get back to you with a positive response ASAP.

    Hope you understand..

    Your patience will be highly appreciated,

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  5. priya

    priya Guest

    Hello,

    You would be glad to know that we have upgrade the theme with the solution of proper alignment of "unlimited feature box"...

    Kindly download the updated theme from the members area.

    Do let me know if you need more assistance,

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  6. cvnxena

    cvnxena New Member

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    Where do I go to download? which members area - i can't find it?

    Thanks
    Charlotte
     
  7. priya

    priya Guest

    Hello,

    You can download the latest version of the theme by logging in your members account:

    http://inkthemes.com/members/member

    Do let me know if you need more assistance,
    Thanks & Regards!
    Priyanka
    InkThemes.com

     
  8. cvnxena

    cvnxena New Member

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    This has not resolved the issue, I have changed the content of the feature boxes and it has done the same thing ( it also now doesn't display in the order I put them in either) - So actually making it worse - seems like the pro version doesn't work anywhere near as good as the demo one! what was the point in buying it! www.themummytoolbox.com - if you need to see what I mean
     
  9. priya

    priya Guest

    Hello,

    As I have checked your site, it seems that you haven't entered the code correctly over there...

    So I would like to suggest you to please insert code in the same format as mention in the readme.txt file.

    If still you will be in trouble then please send us your dashboard credentials at [email protected] and we will do it for you.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  10. priya

    priya Guest

    Hello,

    You would be glad to know that we have resolved your issue and sent you a mail regarding this.

    Kindly check and reply.

    Do let me know if you need more assistance,
    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  11. cvnxena

    cvnxena New Member

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    Thank you :)
     
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