homepage on mobile

Hi,
When I check my site on mobile phone there is a long, white, blank space, before I get to the start where I can see the logo and menu etc.
Can you help me please.
Thank you.
Jo

 

Hello,

Kindly provide your site URL.

 

Hello,

I have checked at our end, its working fine. I am not able to see white, blank space. Kindly check at your side, it should work. if it still persists then appreciable if you could provide some edited screenshots of the same.

 

Hello Sameer,

Yes it does have long white blank space at the start,before I can see logo etc. . I just checked it on my phone again.
Sometimes I refresh the page and it doesn't do it, and then I refresh again and the same thing happens again.

It is also strange, if I use my fingers on the mobile screen, and adjust the size slightly, it comes back to normal, sometimes.

This happens both vertical view, and horizontal view with the extra white space at the beginning.
( I have no idea how to make you a screenshot from phone, if it helps it is an HTC android)

It is as though it is not responding to resize itself correctly. Also in horizontal view on the mobile, sometimes images and words etc are off the page

 

Hello,

I have checked your website again.
It's working well and there is no any white blank space in your website.

Sometimes due to slow internet connection, such issue occurs.
So, there is no need to worry about it.

Thanks,
Praveen

 

Okay, Thanks for the info.