How does the reply work?

Discussion in 'ClassiCraft WordPress Theme' started by nvr2late, Jan 22, 2015.

  1. nvr2late

    nvr2late Member

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    I created a post, and there is a place on the right-hand side for people to respond. So I filled it in using the captcha and my email address but nothing comes up in my email.
     
  2. Pramod

    Pramod Guest

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    Hello !


    Message will be sent to the email id of the person who post the post(author of that post).
    And all lead are collected in Setting=> Lead captures.


    Thanks & Regards
    Pramod
     
  3. nvr2late

    nvr2late Member

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    Thanks. But I created the post and then sent reply to one of my email addresses and nothing happened. Shouldn't the reply have shown up in my email box?

    When I went to setting and then lead capture, it does show my post but the email address is totally wrong.
     
  4. Pramod

    Pramod Guest

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    Hello !

    We have checked it and find it works perfectly.
    Please set correct emails of admin or author and put the correct email id while contacting the person.

    Thanks & Regards
    Pramod
     
  5. nvr2late

    nvr2late Member

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    Sorry, but I don't understand. Wish it would work perfectly for me. This is what I did.

    I registered.
    And it was successful.
    Then I went to the site and selected a post and sent a comment TO MY EMAIL so I can test it.
    The only emails I got were "new ad submit" and "new user registration" but no new comment.
    If I don't know how people can comment to posts so they will show up in people's inboxes.....plus I am trying to test to make sure people who respond to posts, that there email addresses aren't for public display. Thank you.
     
  6. Pramod

    Pramod Guest

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    Hello!

    In classicraft theme mail will be send automatically to the author when some comment or try to contact that ad author.
    And the email address aren't for public display.

    Thanks
    Pramod
     
  7. rozzir

    rozzir Guest

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    Hi I have a similar problem, when some one send a message to the author of ad, the messages is not delivered to their email, only the admin can see it under Lead Capture, Could you plz help with this
     
  8. Pramod

    Pramod Guest

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    Hello rozzir!

    As i said in classicraft theme mail will be send to the author when some comment or try to contact that ad's author.
    Please check on spam folder some time it throw there.
    Also try with different email id's for author.

    Thanks
    Pramod
     
  9. nvr2late

    nvr2late Member

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    Gosh, I responded to your response to rozzir as if it were me you were responding to. But rozzir is correct. I just found responses in my lead capture as well. And the email addresses were from the guerrilla temporary email site where I created those temporary emails. They were indeed in my lead capture.
    So, are you telling us that this is the only way the author (or poster) will be informed that they have a comment is to have to go to their dashboard and look to see if there are any lead captures? The author or poster will not be informed by any email at all? Thanks.
     
  10. Pramod

    Pramod Guest

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    Hello !

    I think i forgot to tell you one thing that is only paid poster/author get emails of leadcapture as well as comment area of their ads.

    Thanks
    Pramod
     
  11. nvr2late

    nvr2late Member

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    So just so I understand, anyone who posts an ad and who has paid to post that ad, anyone who responds with their comment to that particular ad, that poster of the ad will receive that comment in their inbox, correct? Thanks.
     
  12. Pramod

    Pramod Guest

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    Hello !

    Yes , but not necessary to pay for testing. You can change free ad to premium while changing the status of ad pending to publish.

    Thanks & Regards
    Pramod
     
  13. rozzir

    rozzir Guest

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    Hi, thanks for your reply, I dont want to charge any of my users, so All me ads are free how can I make this email notification work, otherwise this whole theme is useless if we can not change this setting
     
  14. Pramod

    Pramod Guest

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    Hello !

    Please follow below image.
    classi-email-for-free-9-feb.png

    Thanks & Regards
    Pramod
     
  15. rozzir

    rozzir Guest

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    Hi Many thanks,I've changed this one, but this only mean they receive a message in their dashboard not an email right? because I still dnt receive any email notification, even for premium add
     
  16. Pramod

    Pramod Guest

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    Hello rozzir,

    We will fix this in next update.

    Thanks & Regards
    Pramod
     

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