How to apply for Refund Please

Discussion in 'GeoCraft WordPress Theme' started by soumitra, Dec 14, 2012.

  1. soumitra

    soumitra New Member

    Joined:
    Dec 6, 2012
    Messages:
    19
    Likes Received:
    0
    I want refund as this is frustrating, please issue refund as early as possible
     
  2. johno69

    johno69 New Member

    Joined:
    Nov 4, 2012
    Messages:
    9
    Likes Received:
    1
    What issues are you having? I'm looking to purchase but researching first. happy to find out by email, my username @ gmail.
     
  3. Neeraj

    Neeraj Administrator

    Joined:
    Jan 3, 2012
    Messages:
    186
    Likes Received:
    7
    Hello Soumitra,

    We had fixed issues with the theme and updated the theme today. Do update your theme from the WordPress Dashboard as it would fix most of your issues.

    Regarding your other thread in which you were not able to see the top slider on the Homepage, few other users had a similar problem, when I looked into their dashboard they were missing to mark the listing as "Feature on Homepage". As you said you already did that, can you please check and send me the details of your WordPress dashboard so that I can look into your issue.

    Do check the link here to see where you need to mark the listing as feature on homepage: http://inkthemes.com/community/threads/slider-not-showing-on-home-page.967/#post-3348

    Here you need to tick the listing as feature on homepage to make them appear on the home page top slider.

    If you still need a refund, do let me know at [email protected]

    Thanks
    Neeraj
     
  4. soumitra

    soumitra New Member

    Joined:
    Dec 6, 2012
    Messages:
    19
    Likes Received:
    0
    Thanks for updates.

    The theme still looks great, and I do not want to have a refund.:)

    Incidentally, I installed the theme [non-updated one] on a fresh subdomain , which had just 1 plugin-akismet.

    And it worked fine, I checked everything. Still just 1-2 issues, which I will post through seperate threads.

    And , yes , I shall update this as well.
     

Share This Page