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Images not uploading

Discussion in 'GeoCraft WordPress Theme' started by ehause, Dec 15, 2015.

  1. ehause

    ehause Member

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    I have installed Geocraft v 2.o.7 to resolve the earlier version's issue of my clients not being able to upload photos or logo to their listing.

    The issue persists with the new version. This is costing me very valuable time and money.

    Please advise ASAP!
     
    ehause, Dec 15, 2015
    #1
  2. priya

    priya Guest

    Hello,

    Greetings from InkThemes!

    Could you please share your dashboard credentials at [email protected] along with this thread link as well so that we can figure out the issue and able to resolve that?

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
    priya, Dec 15, 2015
    #2
  3. brianpat

    brianpat New Member

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    I had the same problem. Solved by reinstalling previous version 2.06 the reinstalling as advised by Naveen in post about 2.07 now available:

    " Download the GeoCraft theme by logging in your members account:
    http://inkthemes.com/members/member

    Next, you have to extract the zip file and rename that folder geocrafttheme like geocrafttheme_new,

    Again, you would need to create a zip file of that renamed folder (say: geocrafttheme_new.zip),

    Now, upload the theme in your WordPress from Dashboard->Appearance->Themes->Add New,

    Then, activate your theme,

    This way you can install and activate your updated version in your site, keeping the copy of your older version in your WordPress

    Hope you find it helpful,

    Enjoy your theme:)

    Thanks!"

    Good Luck
    Brian
     
    brianpat, Dec 16, 2015
    #3
  4. priya

    priya Guest

    Thanks Brian for your reply..

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
    priya, Dec 17, 2015
    #4
  5. ehause

    ehause Member

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    Nope this process has not solved the problem.

    I downloaded and installed v 2.07, then activated it. That changed the admin interface to reflect a single upload button for images. But I am still not able to upload any photos when logged in as a client.

    I then tried activating my child theme with my customizations, which changed the admin interface back to a single upload button for each of the five images, but again, none of them react when clicked.

    HELP! This is a real problem.
     
    ehause, Dec 19, 2015
    #5
  6. priya

    priya Guest

    Hello Ehause,

    You are kindly requested to send us your dashboard details at [email protected] as I have requested in my previous post as well along with this thread link so that we can figure out the issue and able to resolve that.

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
    priya, Dec 21, 2015
    #6

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