Infoway Problems

Discussion in 'Infoway WordPress Theme' started by nbstaxes, Jan 7, 2014.

  1. nbstaxes

    nbstaxes New Member

    Joined:
    Jan 7, 2014
    Messages:
    3
    Likes Received:
    0
    Hello, I just purchased your "Infoway" theme after careful consideration and watching the demonstration video on your website.

    I am disappointed that the them did not load onto my worpress server as you claimed it would in your video. It looks nothing like you claim it will in the video.

    The primary reason I purchased this theme is for the Lead Capture feature, and while I can edit the settings within my wordpress, the fields do not show up anywhere on my live site.

    Also the image slider does not show up anywhere as your video and printed instructions say it should. I have uploaded 2 images.

    Check it out for yourself... www.nbstaxes.com

    Please explain how to remedy this situation ASAP.
     
  2. Gourav

    Gourav Support Staff

    Joined:
    Oct 19, 2012
    Messages:
    7,728
    Likes Received:
    207
    Hello,

    We have checked your website and it seems that you have turned off the front-page from general settings.

    Go to
    Appearance > Theme Option > General settings > Front Page On/Off
    and turn it on from there.

    This will solve your issue.


    Thanks & Regards
    Gourav Shrivastava
     
  3. nbstaxes

    nbstaxes New Member

    Joined:
    Jan 7, 2014
    Messages:
    3
    Likes Received:
    0
    Thanks for quick response. My settings show Front Page is checked "ON". I never changed this.

    File Attached. infoway prob.jpg
     
  4. Gourav

    Gourav Support Staff

    Joined:
    Oct 19, 2012
    Messages:
    7,728
    Likes Received:
    207
    Hello,

    Please provide the following information listed below.

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
    I will check your issue and solve it.


    Thanks & Regards
    Gourav Shrivastava
     
  5. Gourav

    Gourav Support Staff

    Joined:
    Oct 19, 2012
    Messages:
    7,728
    Likes Received:
    207
    Issue resolved, Please check your website link.


    Thanks & Regards
    Gourav Shrivastava
     
  6. nbstaxes

    nbstaxes New Member

    Joined:
    Jan 7, 2014
    Messages:
    3
    Likes Received:
    0
    Thank you very much for fast support!
     

Share This Page