I can pay through the membership plug in and the payment does in fact go through via paypal, but it never seems to communicate back to the theme that I have paid. So, I can't get access to content I've set up for members only. I have walked through the pdf 3 times to insure I have all set up right, but it keeps leading me back to 'restricted content' after I have paid. Also, nothing is showing up under 'transactions' on the plug in. Yet, paypal payment is going through. Please advise. I'm stumped and ready to give up.
Hi, Kindly update the InkMember plugin from the members section. As it contains thanks page option where you can redirect a user back to the page you want. Kindly refer screenshot Regards, Sameer
It still is not registering that any transaction has occurred. I've gone through the payment process 4 times, and each time the paypal charge is going through. Please advise.
Hello, Please provide the following information listed below. This Thread Link: Your Website URL: WordPress Username: WordPress Password: Send this information on our email at [email protected] Regards, Sameer
Hi, We checked your account it seems that you have not created any pricing table for membership. You have directly use the ink membership URL in your home that redirect to Paypal instead you need to create a separate pricing table, where you need to put the membership URL. Kindly refer the below URL that will guide you to setup the membership and pricing table plugins properly. Subscribly tutorial: How to use Inkmember and pricing table plugin: Regards, Sameer
Hi sameer, i need help, first i don't know how to add a questions here, and i want to know how to add a captcha in the create acoount in my subscribely theme. Please
Hi, If you wish to create a new thread, you can follow the steps mentioned in the following post: http://www.inkthemes.com/how-to-access-themes-and-support-forum-of-inkthemes/ it will help you to create a new thread. Also if you wish to add ReCaptcha on your create account page, for that we need to do custom coding, you can provide us your dashboard we will add the re-captcha for you. Please provide the following information listed below. This Thread Link: Your Website URL: WordPress Username: WordPress Password: Send this information on our email at [email protected]
Sameer, Dear Sir, Thank you for your response. I did watch the videos, but the 2nd video merely describes that the pricing table needs to be installed. Here is what I did: I filled out the pricing table. I linked the button on the home page to the pricing table. I linked the pricing table button to the check out page with paypal. I made a brief video. I can pay, it says the transaction was successful, but it still is not unlocking the content. So, I am missing some step, or something is not working right. Can you please review and see how I can fix this? I really want to make this work as I have other membership sites I am trying to get on board. Thank you, in advance, for your assistance. Here is my video link where you can follow my ‘check’ steps. no audio, just video.
Hi, We have fixed that issue. After transaction is being done you need to wait for a while to reflect it on the page to get the content unlock, as PayPal take some time to respond against transaction. We have also sent you a mail regarding the same kindly check.
I need some help with this same issue. When you click the button on the pricing table, it takes you straight to paypal instead of the popup window with login or create account. How do I fix that?
Hello, Could you please provide your site URL so that I can look after the issue and assist you accordingly.
