Hi! Only the first time I installed Colorway Theme was with no problems. Next times, every time, if, from "Theme section" in my dashboard WP, I press "First steps with Colorway" button, it shows "Installation Failed Error", and always It has been impossible to run right this good theme. Please, could you help me? 1. How Can I uninstall that Theme from my WP to try again? 2.- What are the right steps to install properly? Thanks!!! Vitki.
Hello, Warm Wishes From InkThemes, Kindly once keep all the backup of your website with you. Then delete all the plugins and the theme that come along with Colorway. Now download the latest version of the theme Colorway and install it on your website. Kindly send the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will let you know the needful. Regards, Shemaela InkThemes.com
Hi Shemaela, I sent you yesterday an email with all you say in last message. Could you tell me something about it? Regards, Vitki
Hello, Warm wishes from InkThemes, We have replied you via email, kindly check your inbox. If you have got some more queries let us know, we will surely assist you. Regards, Shemaela InkThemes.com
