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Internal Server Error after Activation

Discussion in 'One Page Pro WordPress Theme' started by c_xavier29, Jun 3, 2017.

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  1. c_xavier29

    c_xavier29 New Member

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    I installed this theme and now receive an
    Internal Server Error
    when trying to access the WordPress admin panel. The user facing website shows the template material. But I can't even access the admin panel to customize this theme or change to another theme. It looks like I'll have to reinstall Wordpress.
     
    c_xavier29, Jun 3, 2017
    #1
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    It seems you missed something.

    We need your website C-Panel access to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    C-Panel website URL: -
    C-Panel Username: -
    C-Panel Password: -

    We will try to fix your issue and activate the theme on your website.

    Regards,
    Akbar
     
    akbar92, Jun 5, 2017
    #2
  3. c_xavier29

    c_xavier29 New Member

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    I have fixed it. It seems your theme requires a large amount of memory. I edited the php.ini file to increase to the memory to 128M and that fixed the error.
     
    c_xavier29, Jun 5, 2017
    #3
  4. akbar92

    akbar92 Support Staff Staff Member

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    It sounds great...
     
    akbar92, Jun 6, 2017
    #4
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