IS there really anyone in Tech Support?

Discussion in 'Cloriato WordPress Theme' started by armyperry, Sep 28, 2021.

  1. armyperry

    armyperry New Member

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    I have sent 4 plus emails in on a slider issue we are having with a new site we are creating.
    The only plug ins we have are the woo commerce the theme requires , no slider is working and I can not get a tech support reply. Is this kinda the standard we should expect since we did just pay $79
    I also want to know if they have a way of chaning some of the pre canned social sites since we dont use some they have but I do use others that are not listed. Any insight from the crowd out here in interweb world?
     
  2. shemaela21

    shemaela21 Guest Staff Member

    Joined:
    Apr 6, 2019
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    Hello,

    Warm Wishes From InkThemes,

    We tried to contact you every time we received an email from your end.

    But we haven't heard back from you, kindly have a look at the attached screenshot, it will let you know that we had replied to your emails to support you.

    upload_2021-9-29_13-27-48.png

    Kindly send the below-mentioned credential details to [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue for you and will resolve it as soon as we receive the desired information.

    Regards,
    Shemaela
    InkThemes.com
     

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