Issues with Classicraft

Discussion in 'InkThemes-Support Working Hours' started by navinlotoo, Sep 26, 2014.

  1. navinlotoo

    navinlotoo New Member

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    Hi,
    Am getting some couple of issues with classicraft, please find details below:

    1. Translation (English --> French)
    Change all lines in PO file to translate to French, however couple of texts are not translated on the website (Please find attached screenshots)
    2. Ad listing not showing image
    3. Automatic Mail sent to customers not translated

    I'm still searching for other bugs and will let you know. In the meantime, please advise on how to correct the issues mentioned above.

    If it is too time consuming to correct these, please let me know on how to obtain a reimbursement. The client is very upset about these bugs and need these to be resolved asap.

    Link to website
    http://www.lokationpei.re/wppei/

    Kind Regards,
    Navin
     

    Attached Files:

  2. navinlotoo

    navinlotoo New Member

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    Hi,

    An additional Issue:

    4. The featured slider does not loop infinitely but on the last image it stops then scroll quickly backwards to the first image and then the slider starts all over again
     
  3. Pramod

    Pramod Guest

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  4. navinlotoo

    navinlotoo New Member

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    Hi Pramod,

    Thanks for the information, I will check with qtranslate to see whether it works.

    But what about the other issues?

    2. Ad listing not showing image (kindly check screenshot in first post)
    3. Automatic Mail sent to customers not translated (In what file to modify the text?)

    Kind Regards,
    Navin
     
  5. Pramod

    Pramod Guest

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    Hello,
    We have checked theme again and here it work perfectly regarding to your second issue. While add listing you have to select images correctly and not too less in size.
    Your third issue will solve by qtranslate plugin.
    Thanks & Regards
    Pramod
     
  6. navinlotoo

    navinlotoo New Member

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    Hi Pramod,

    The same images were being displayed correctly previously. It is when I changed to the new version that this issue is occurring.
    If one image was not displayed correctly I could have understood but all the images are not displayed.

    Could you please check again?

    http://www.lokationpei.re/wppei/

    Kind Regards,
    Navin
     
  7. Pramod

    Pramod Guest

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    Hello,
    Please once download a fresh theme from your member area and install it. Before new theme installation deactivate all plugins.
    Thanks & Regards
    Pramod
     
  8. navinlotoo

    navinlotoo New Member

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    Hello,

    I did a new WordPress installation but am still having the same issue with the latest version of classicraft!
    Kindly check website below:

    http://www.lokationpei.re/pei/

    I need a solution asap!

    Regards,
    Navin
     
  9. Pramod

    Pramod Guest

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    Hello,
    Image are not uploaded correctly.
    Check it with new posts and put images neither too larger nor too smaller.
    We tested theme many time before uploading it in members area it works perfectly.
    Thanks & Regards
    Pramod
     
  10. navinlotoo

    navinlotoo New Member

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    Hi Pramod,

    Then how do you explain that the same images were showing correctly in the previous version of classicraft?
    Have you at least checked the website?
    If I recall correctly, the sample data image should be showing in the ad page, this not the case.
    The images sizes are correct so please don't give me this answer again.
    If you are not able to provide a solution, pleased indicate on how to get a reimbursement.

    Regards,
    Navin
     
  11. Krish

    Krish Support Staff

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    Location:
    India
    We have got your concern, please send us your WordPress dashboard admin login details at [email protected]. so that, we can have a look over the issues in detail and will try to resolve them.

    Your website Login link:
    WordPress username:
    WordPress password:
    Support thread link with remaining issues:

    Note: Once your issue get resolved, you can change your password.

    Thanks & Regards
    InkThemes.com
     

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