Hello. I submitted an email for the URL info etc. I need help with some style changes in my website as described in my email. Also I have a problem with template with sidebar pages not being responsive. Please help. Thanks you. P.S. i do love this theme because of its many potentials. If the author extends prompt support maybe the others will see its merits too. After a tinkering a while (and the learning curve), it's fun to work with
Hello, Greetings from InkThemes! I would like to inform you that the Cherry theme is not our theme.. Actually it's one of our market place them... So, We have forward your issue to the theme author and they will get back to you soon.. Hope you will understand.. Thanks & Regards! Priyanka InkThemes.com
Please Priya. I need a follow up. One or two questions for 2 weeks waiting period will definitely delay a project. Is it better to buy direct from them?
OK, Sangermike.. Let me check your site...Hopefully, I can help you in resolving your issue.. Please send us your site URL along with some edited screenshot of the concerned area as well.. If you are unable to create screenshots then you can use www.screenpresso.com that will help you to create screenshots. Looking forward to your reply. Thanks & Regards! Priyanka InkThemes.com
are you trying to work on the site? it looks more messed up now on mobile. So I just added the maintenance plugin so client won't see
Yes, Sangermike... To resolve your issue I need to access your site.. Thanks & Regards! Priyanka InkThemes.com
Thanks for the details.. We will get back to you soon.. Your patience will be appreciated, Thanks & Regards! Priyanka InkThemes.com
As much as I like the features and potential of the Cherry theme, the author of this premium theme doesn't help out with issues you may encounter building your site. If you're not a programmer at all, do not buy this theme. I hope inkthemes can still help me tweak my website. still waiting...
Hello, Sangermike.. Sorry, but we didn't get any details of your dashboard at our email id... So you are kindly requested to send your details at [email protected] along with this thread link and edited screenshot of your issue, so that we can proceed with your issue.. Looking forward to your reply. Thanks & Regards! Priyanka InkThemes.com
I have sent dashboard details repeatedly and screen shots of my issues. Your very nice colleague, Nitin, is trying to help me out. He's been very helpful given that the author of the Cherry theme is supposed to help us, customers, who pay extra for "premium" themes.
