Lead Capture and Contact form are sending no email

Hi inkthemes-theme-team, as written in the header, both forms seem to be without email-function. The leads were captured in the backend and they say that an email was successfully sent after submitting the form, but i recieve no emails?

Greetz
Thore

 

1.For Lead Capture Email,
Go to the Leads Capture Settings Panel (Appearance -> Theme Options ->Lead Capture Settings) in your dashboard and Enter your email id at which you want to recieve the Leads Capture email, in the E-mail Address Section in your dashboard.
See the image given below for the reference


2. For Contact Form Email,
Go to the General Settings Panel (Settings -> General) in your dashboard and Enter your email id at which you want to recieve the Contact form email, in the E-mail Address Section in your dashboard.
See the image given below for the reference

This will solve your issue.

 

Thats what i´ve done first and it doesn´t solve my issue.
As i wrote: only the backend leads capture shows the leads, no emails were sent, nor from the contact form (with give administrative email adress) neither from the leader capture function (with given email adress). I checked all trash and junk folder, but i recieved definitly no mails from this forms.

 

Hello,

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So, here is the answer:

we are hosting at hosteurope.de and their mail function needs a correct sender, so anybody who is hosting at hosteurope.de needs to change two scripts:

template_contact.php and leads_class.php

look for the mail function:
mail($emailTo, $subject, $body, $headers,);
and chage it to:
mail($emailTo, $subject, $body, $headers,"-f [email protected]");

Take care of adding the -f before the adress otherwise it wont function.