Lead Capture Form has got 3 EXTRA name fileds

Discussion in 'Blackriders WordPress Theme' started by alexdimartino, Jul 18, 2017.

  1. alexdimartino

    alexdimartino Member

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    Hi, I just reset the theme to have the Lead Capture Form back and I didnt realise that I erased the whole sirte. Great.

    In any case the Lead Capture Form shows 3 additional pointless name fields which confuses the user.

    How to remove them pls? see dellafonte.com

    thanks
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    You can remove those extra fields from the lead capture setting, just follow the attached screenshot and go to (Dashboard->Appearence->Custom Lead Form)

    If you are unable to do it, please send WordPress admin credentials at [email protected] along with the thread link.

    We will try to fix your issue.

    Thanks & Regards,
    Akbar
    InkThemes.com
     
  3. alexdimartino

    alexdimartino Member

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    Thank you for your reply, I will try but I dont see any screenshot attached?
    Thanks if you can kindly attach the screenshot please?
     
  4. alexdimartino

    alexdimartino Member

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    Hi, many thanks I dont need the screenshot any more since I managed to fix the problem. many thanks for your help!
    Alex
     
  5. alexdimartino

    alexdimartino Member

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    Hi, me again, sorry!

    I tried to work on the Lead Capture text and fields but it is not responding very well. It doesnt create what field I want and the text is scattered all over the place. I also wanted to delete two words on it but they cannot be deleted ? I completely reset the theme, delete everything but the words on the Lead form are still there. Please advise.
    Please see dellafonte.com
    many thanks
     
  6. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    We need WordPress admin credentials to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    Also, share some screenshots of the concerned areas of your site.

    So that we can deliver you an exact and appropriate solution to you,

    Regards,
    Akbar
    InkThemes.com
     

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