The lead capture form is recording the leads but not sending an email notification. I have seen in other posts you tell people to contact their WP host. We use zippykid.com as our host and have other WP sites hosted with them. Those other WP sites have lead capture forms that work correctly with no additional setup or issues. Your theme is the only one that is not working correctly. Can you help us with this.
Hello, Go to the Appearance > Custom Leads Form panel in your dashboard and then click on the Lead Form Settings button and then enter your email id in the Lead Capture Emails section on which you want to receive leads. See the link for reference. http://screencast.com/t/aZgXmPGE This will solve your issue.
We have set up the email address correctly. After speaking with our WP host the issue is you use PHP for sending emails which our host blocks for security reasons. Is there an option to change that to CSS or HTML5? If not where can I turn off the lead form completely?
Hello, Go to the appointwaythemepro\lib\leads_form\class-aptw-lc.php And replace your current "class-aptw-lc.php" file with the file attached. We have done some security changes in the mail function. It will work.
I don't know how to go to that area and cannot find it in the dashboard. We do not have access to the direct files, only the dashboard. Please give us step by step instructions. Just to make sure, Zippykid says they block PHP from sending emails.
Hello, It is not possible to access these files through dashboard. Access through FTP download file, Edit it and upload it at the same location. And also do let me know what type of security issues are occurring while keeping lead capture form active.
We will explain again and break it down to make sure that you understand. 1) Zippykid blocks emails from being sent by PHP 2) The only access we have is through the dashboard That means all of your responses are ineffective and do not answer the question we asked so we will ask again 1) Is there an option to change the system that sends email to CSS or HTML5? 2) If there is not a way to send the emails without PHP how can we turn off the lead form and remove it from the page using the dashboard?
Hello, You can remove "lead capture" through Appearance > widgets Drag and drop widget in the "Home Page Sidebar Widget Area".
This is our website http://thecincinnatimovers.mystagingwebsite.com/ The gold button under "Quick Estimate Request" How would we replace that with a widget that we can place javascript in?
