Lead Capture issues

Discussion in 'Infoway WordPress Theme' started by ikomir, Apr 22, 2014.

  1. ikomir

    ikomir New Member

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    I have quite a few issues with Lead Capture:
    1. Captcha simply doesn't work. For less than 3 month I received more than a thousand spam e-mails through Lead Capture form (about a hundred a day).
    2. "Delete Checked" button is displayed over Wordpress message and doesn't work in Safari 6.1.3. Other browsers are not an option in my case.
    3. Even if "Delete Checked" button would work, cleaning the list of leads at this moment with "Delete checked" is counterproductive. Please provide a way to delete all leads.

    Screenshot with "Delete Checked" appearance is attached. Website URL is: http://lyukum.net/lcl

    Hope you can help me to resolve all these issues within reasonable time.

    Best,
    Igor.
     

    Attached Files:

  2. Nitesh

    Nitesh Support Staff

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    Hello Igor,

    Sorry for the delay.
    Please download theme from your members area and upload it. It will add recaptcha at your lead capture form. and also resolve delete checked issue.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  3. ikomir

    ikomir New Member

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    Hello Nitesh,
    Thank you for your support. New version provides much better captcha and "Delete checked" works now. However the issue with the deletion of spam captured by the system so far is still unresolved. At this moment I have hundred+ pages of spam messages listed. Deleting them page by page is better than one-by-one, but still sub-optimal. Could you please add button "Delete All"?
    Best,
    Igor.
     
  4. Gourav

    Gourav Support Staff

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    Hello,

    As of now "Delete Checked" functionality is working well.
    "Delete all" functionality have some drawbacks, if some user by mistake click delete all then, it will delete all its leads, Therefore now we are not planning to add such feature, but in future if we get more user requests for adding such feature, then we will think about it.


    Thanks & Regards
    Gourav Shrivastava
     
  5. ikomir

    ikomir New Member

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    Hello,
    You understand that I got tons of spam because of weak captcha you put in your theme initially, right? I would expect from anyone who respect his/her customer time not to ask a customer to spent 20-30 minutes repeatedly clicking “Select” check box and “Delete selected” button. Please provide me a convenient way to clean up my storage.

    Thanks,

    Igor.
     

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