Lead capture issues

Discussion in 'Blackriders WordPress Theme' started by deveshd, Sep 4, 2014.

  1. deveshd

    deveshd Member

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    I have 3 issues with lead capture:

    1. if the user enters wrong answer for captcha then all the fields are reset to blank, how do I make sure that error to put right captcha is prompted but the fields keep the info client filled in the form. This way client can just re-enter the captcha info and submit instead of typing all info again. Please let me know.

    2. after the submission was done, the success message was not readable at and looked like the screenshots attached. How do I fix?

    3. email via lead form is going to spam, any fix?

    My URL: http://tenfoldcontracting.com/demo/

    Thanks!
     

    Attached Files:

  2. Yogesh

    Yogesh Guest

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    Hello,

    1. After lead capture form submission page going to reload so in case wrong captcha all fields will empty, and we can't stop it.
    2. Use following CSS code in Custom CSS to see success message in readable form.
    Code:
    .sucess-send {
    background: rgb(239, 75, 75);
    padding: 20px 0 1px;
    }
    3. We checked in our theme, here the email goes in inbox not in spam so we don't know why your mail is going in spam.

    That will resolve your issue.

    Thanks & Regards
    Yogesh Bhade
     
  3. deveshd

    deveshd Member

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    This solves one problem only, the other 2 are very important to me;

    1. I have seen other forms where only the error field has to be re-entered and not the full form.

    3. I used yahoo, gmail account to test so it's not even a custom domain email where we could have MX listing issues.
     
  4. Yogesh

    Yogesh Guest

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    Hello,

    We will use that type of form in future.
    We can't do anything in email issue, because it is not our theme issue, it's working fine and mail goes to inbox.

    Thanks & Regards
    Yogesh Bhade
     

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