Lead Capture not working

Discussion in 'Blackriders WordPress Theme' started by dmelo1432, Mar 19, 2015.

  1. dmelo1432

    dmelo1432 New Member

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    I have sent test leads through the form and all they go to is the lead capture page on wordpress but they dont seem to be emailed to me. Another question I have is how to remove the Inktheme facebook like box and put my own and remove the inktheme backlink at the footer?
     
  2. sameerwalkar

    sameerwalkar Guest

    Hi,

    For email kindly check have you set up email id as shown in the image below:

    email-option.png

    To remove the Facebook like box option you need to go to widget area and then follow the steps mentioned in image:

    balckrider-facebook-like-box.png

    3. To remove the footer InkTheme backlink follow steps:

    blackrider-footer-settings.png

    Regards,
    Sameer
     
  3. dmelo1432

    dmelo1432 New Member

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    I'm trying to configure the lead capture form so I get emailed if I get a lead. I put in my email address but when someone fills the form I don't get emailed. I only see that they filled the form once I login into word press and look at leads. I want to be emailed the lead.
     
  4. sameerwalkar

    sameerwalkar Guest

    Hi,

    Follow the steps mentioned below:

    blackrider-lead-capture-email.png

    Regards,
    Sameer
     
  5. dmelo1432

    dmelo1432 New Member

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    I did exactly as you mentioned and I'm still not receiving the email.
     
  6. sameerwalkar

    sameerwalkar Guest

    Hi,

    Kindly send your URL.

    Regards,
    Sameer
     
  7. dmelo1432

    dmelo1432 New Member

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  8. sameerwalkar

    sameerwalkar Guest

    Hi,

    Please provide the following information listed below.
    This Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:
    Send this information on our email at [email protected]

    Regards,
    Sameer
     
  9. dmelo1432

    dmelo1432 New Member

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    I sent the information yesterday but did not receive a response.
     
  10. sameerwalkar

    sameerwalkar Guest

    Hi,

    Sorry for the delayed response. We have checked at our end and done some changes, its working fine now. Kindly check at your end, let us know if its working.

    Regards,
    Sameer
     
  11. dmelo1432

    dmelo1432 New Member

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    I tested the lead capture form and waited but never got an email sayin I had a lead. This is a nice theme but it needs to work as I depend on it to make a living.

    David
     
  12. sameerwalkar

    sameerwalkar Guest

    Hi David,

    Sorry for the inconvenience caused. The error that was occurring was due to some domain related issues in mail header function. We have done some modifications in it now it should work at your end also. Kindly check and let me know.

    Regards,
    Sameer
     

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