Dear Support, I have try many times input the field but the data was not capture on this site http://members.selfcare4health.com/ Apprciate if you could check and advise a solution Tks Leon
Hello Leon! Could you please provide us some edited screenshot of your issue so that we can have a look at them and provide you the solution? Thanks, Praveen
My lead captcha form is not working. I have selected to include it on the home page sidebar but it is not showing up. It is active and I have completed all the settings from my dashboard. www.susanfairbairn.com.au
Hi Praveen / Support, I really like the ink plug feature and had purchase the full set of 13 plug in. unfortunately, see to me it only work with the Ink Theme which i have also purchase the full suites My Situation ---------------- I did a fresh installation on another site to test out the lead capture plug. I got the same result it did not capture the input :-( Below is the site link for your verification and the screen capture for your investigation. http://elevaxsolution.related-site.com/contact/ Appreciate your help and advise. Also, can i know will i be able to get a refund for the plug in since it is not working well for me ? I just hope you guys can help me to get it working Thank you Leon
Hi Leon, We have fixed the issue of lead capture plugin in your site: http://members.selfcare4health.com/ also we have updated it in our members area, You are requested to download the latest updated version of this plugin from members area, this will resolve your issue in your: http://elevaxsolution.related-site.com/contact/ site. Thanks, Praveen
Hi Praveen, I just want to acknowledge that the support have already help me to resolve the Lead Capture plug-in on my first site link below. Thank you http://members.selfcare4health.com/ I have mentioned above that i have installed the Lead Capture on another wordpress site ( Not using ink theme) and face the same problem lead not capture (Site Link Below ). I like to know is there a permanent solution to my encounter ? http://elevaxsolution.related-site.com/contact/ Thank you Leon
Ok Tks, I will try to download the latest plug in and reinstall. Thank you for you quick reply and support. Greatly appreciate Cheers Leon Singapore
