Listings expired, Business details messed up

Hi. I need some help with something awful that happened.

My business listings were set to expire by december 31st, 2015. On januari 1st I wanted to forward the expiration dates on all 200 accounts but found out that the business details of many listings had been messed up. Messed up in a way that business details of any client A appears in the listing of clients B, F, G, M etcetera, whereas details of these clients B, F, G, M (just an example) seem to be gone or misplaced elsewhere. I cannot change anything on the site. Once changed and saved, the pages return unaltered.

Can you tell me what may have happened here?
What can you advise me to do about it?

Rgds.,
Steven

 

Hello Steven,

Better you update your theme and install a fresh copy from members area and you are suggested to use our Bulk Extend Expiry date plugin in the theme.

This will resolve your issue,

Warm Regards!
Naveen Kolhe
InkThemes.com

 

Thanks. Unfortunately I could not install it because the uploaded file exceeds the upload_max_filesize value that is given in php.ini. Is that of concern to my hosting provider or anything you can fix or advose me on?

Thanks for your help.
Steven

 

Steven,

That is issue with your hosting provider. Suggest you FTP the files. Hope this helps.

 

Thanks Zoro for your reply...

Thanks & Regards!
Priyanka
InkThemes.com

 

You are all correct, provider issue confirmed. My hosting provider advises better to install an upgrade rather than the latest version of the theme. Previously made settings and translations might otherwise be lost.
How do you advise?

 

Hello Steven,

Would you please send us your dashboard credentials (GeoCraft) at [email protected] along with this thread link and we will do it for you?

Looking forward to your reply.

Thanks & Regards!
Priyanka
InkThemes.com

 

Thanks Priya, I just sent out the email.
Awaiting the result with baited breath...

Regards.,
Steven

 

Thanks for your details Steven..

We will get back to you soon..

Your patience will be appreciated,

Thanks & Regards!
Priyanka
InkThemes.com

 

My priority is thread 19562 and so I have not followed up on this thread.
I sent out the credentials some time ago.
Will you advise me what is the status of this problem?

Thanks so much,
Steven

 

OK, Steven..

We will continue at thread 19562...

kindly check that thread..

Thanks & Regards!
Priyanka
InkThemes.com

 

Hi Priyanka,

Earlier you wrote: "Would you please send us your dashboard credentials (GeoCraft) at [email protected] along with this thread link
and we will do it for you?"

Can we pick up this thread from here?​

- update the theme?​

- Not reïnstall the theme as it will undo translations?​

Pls advise.​

Regards., Steven.​

 

Hello Steven,

I have replied you at your other thread..

Kindly check..

Thanks & Regards!
Priyanka
InkThemes.com