Listings expired, Business details messed up

Discussion in 'GeoCraft WordPress Theme' started by aster media, Feb 11, 2016.

  1. aster media

    aster media Member

    Joined:
    Mar 15, 2012
    Messages:
    408
    Likes Received:
    8
    Hi Priyanka,

    A website www.zorgvoornop.nl collapsed in the first week of january. It contains 200 ads that expired 12/31/2015. Lifting the expiration dates revealed a major problem, as the business details of advertisers were completely mixed up or missing. Looks like the aftermath of an earthquake or Tsunami. Can we pick up where we left off and see if my site can be saved?

    Regards.,
    Steven
     
  2. priya

    priya Guest

    Hello Steven,

    Greetings from InkThemes!

    Just for our knowledge, would like to ask you that have you done any changes in source code of the theme because as far my knowledge we have update the theme in your dashboard and your this issue was resolved..Right..?

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  3. aster media

    aster media Member

    Joined:
    Mar 15, 2012
    Messages:
    408
    Likes Received:
    8
    I have never made any changes in the source code. I do not think you have updated the theme in my dashboard.

    Regards,
    Steven
     
  4. priya

    priya Guest

    Ok Steven,

    Let me check out your site first and will get back to you soon...

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  5. aster media

    aster media Member

    Joined:
    Mar 15, 2012
    Messages:
    408
    Likes Received:
    8
    Thanks Priyanka!
    Steven
     
  6. aster media

    aster media Member

    Joined:
    Mar 15, 2012
    Messages:
    408
    Likes Received:
    8
    Unfortunately I can't seem to find my way out of this problem. Installing a new copy of geocrafttheme V2 fails because a goal-file already exists (see scrprt1). I installed GC-expiry bulk update but don't see how it works..
    Would you assist me?

    Rgds.,
    Steven

    scrprt1.png
     
  7. priya

    priya Guest

  8. aster media

    aster media Member

    Joined:
    Mar 15, 2012
    Messages:
    408
    Likes Received:
    8
    Hi,

    Following your link, Version v2.08 is off, it does not link through (see scrprt 1). Only Geocraft v2 link works. In my members area I just see GeoCraft Wordpress Theme v2.0.7 but if I click on it, my access is denied (scrprt2).

    The second issue: Look at scrprt3 please. The plugin is activated but Expiry Bulk Update is not showing.




    Please advise? Thanks!
    Steven
     

    Attached Files:

  9. priya

    priya Guest

    Ok Steven..

    Let me do it for you...

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  10. aster media

    aster media Member

    Joined:
    Mar 15, 2012
    Messages:
    408
    Likes Received:
    8
    Thanks Priya.
    How do you suppose to do it for me?
    Do you need my credentials for www.zorgvoornop.nl/wp-admin?
    Pls advise.

    My site is in shambles since 31/12/2015 :-(
     
  11. priya

    priya Guest

    Hello Steven,

    We have your credentials.. And you would be glad to know that I have installed the latest version in your dashboard and now bulk update plugin also working in your dashboard...

    Kindly check and acknowledge the same..

    Do let me know if you need more assistance,

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  12. aster media

    aster media Member

    Joined:
    Mar 15, 2012
    Messages:
    408
    Likes Received:
    8
    Thanks Priya, for what you've done. I appreciate it much as it is one step forward to solve a big problem. Unfortunately the problem still exists.

    On 12/31 2015, all listings expired. On new years day, the information of all 200 private listings got shuffled, misplaced or seems lost. Please have a look at http://www.zorgvoornop.nl/?pages=8 Unfortunately installing an update of the theme did not do the trick. What can you still suggest? Is there a way to fix it, should I ask my server to reset it at X-mas time 2015? Or is this a total loss?

    Besides the above: Bulk listing set at 12/31/2020 does not work. Settings seem unchanged. Premiumlistings carroussel homepage is not working.

    Regards.,
    Steven
     
  13. priya

    priya Guest

    Hello Steven,

    I have checked your dashboard and would like to tell you that there are so many duplicities in your listing over there and also noticed that there is no any expired listing and that's why the plugin didn't work for you..

    Kindly check you dashboard..

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  14. aster media

    aster media Member

    Joined:
    Mar 15, 2012
    Messages:
    408
    Likes Received:
    8
    By 12/31/2015 there were no duplicates, just about 200 entries, all profiles from individual clients. On 1/1/2016 everything got mysteriously scrambled, multiple entries, entries lost, information beloinging to one client put with the next... A tsunami. I do not know what happened or how to redo it. My provider cannot reset the website at a date before 12/13/2105. Is there anything you can suggest or is this a total loss in which case months of work have gone to waste?

    Please have a look inside a profile listing inside the backoffice. The entire section where to add pictures seems to be missing. And why is there no carroussel on homepage and category pages?

    I see that I can still restore some of the profiles by hand. That will be a tremendous job :-(

    Rgds,
    Steven
     

Share This Page