Local Business Theme widget not saving

Discussion in 'Local Business WordPress Theme' started by atlga, Jul 10, 2018.

  1. atlga

    atlga New Member

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    I had your Local Business Theme crash and I had to restore it on my host. I saw the video is no longer displayed so I am trying to add the text widget. After I input the code a small wheel spins and never lets me select the save button.

    I also have purchased The Pro version but the preview only shows the demo and none of my present data. I am worried that if I try to activate it it will overwrite my existing site.
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Greeting from InkThemes,

    Will you please allow us to check your website dashboard for once?
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will do the needful.

    Regards,
    Akbar
    InkThemes.com
     
  3. atlga

    atlga New Member

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    I emailed the information yesterday. Still not working.
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Thanks for getting back to us,

    I have just visited your site and found that you are using different plugins with our theme,

    For your information, it may happen that some of your plugins are conflicting in your site,

    You are requested to deactivate all of your plugins once and check you site's again,

    Then activate one by one your plugins checking result on each activation,

    Hope this will let you figure out the messing up plugin.

    I have reverted back all the changes except the video, it seems like we don't have an editing permission.

    So you are requested to share the WordPress admin credentials of your website at [email protected] along with the thread link.

    I look forward to hearing from you.

    Warm Regards!
    Akbar
    InkThemes.com
     
  5. atlga

    atlga New Member

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    I sent an email with the requested info. P
    lease fix it.
     
  6. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Greeting from InkThemes,

    We have received the credentials of your websites and we will try to fix your issues as soon as possible.

    Regards,
    Akbar
    InkThemes.com
     

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