Logo not showing up and incorrect color

Discussion in 'Real Photography WordPress Theme' started by choppershots, Apr 13, 2013.

  1. choppershots

    choppershots New Member

    Joined:
    Dec 27, 2012
    Messages:
    24
    Likes Received:
    0
    Hello,

    When viewing the site - www.choppershots.net - on Safari, everything works and looks correct. However, when using Firefox v20.0 on a Mac and Firefox 20.0.1 on a Windows machine, this is what's happening:

    There is no logo showing up on the following pages: Home, About Us and Aerial Panorama.

    The colour of the logo is also incorrect from what was uploaded, on the following pages: Aerial Video, Gallery, Contact Us and the Blog. This is happening on both a Mac and Windows using Firefox.

    Internet Explorer seems to working correctly.

    Is there a compatibility issue with Firefox?

    Thanks
     
  2. choppershots

    choppershots New Member

    Joined:
    Dec 27, 2012
    Messages:
    24
    Likes Received:
    0
    Not sure what happened but the logos are showing up now. However, the color is still incorrect when viewed with Firefox.

    Here is the Firefox screenshot which is incorrect.
    Incorrect color.jpg

    This is the correct color viewed with Safari.
    Correct color.jpg
     
  3. choppershots

    choppershots New Member

    Joined:
    Dec 27, 2012
    Messages:
    24
    Likes Received:
    0
    Hello,

    I have not had a response from anyone. Please let me know why my logo's colour is different on Safari and Firefox.

    thanks
     
  4. Nitesh

    Nitesh Support Staff

    Joined:
    Oct 19, 2012
    Messages:
    5,165
    Likes Received:
    160
    Hello,

    Sorry for the delay.
    I think this issue is occurring because plugin you have installed.
    So please deactivate all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    It will resolve your issue.
     
  5. choppershots

    choppershots New Member

    Joined:
    Dec 27, 2012
    Messages:
    24
    Likes Received:
    0
    Hello,

    I deactivated all plugins and it did not resolve the color issue. Using Firefox, the color in the logo is still incorrect.

    Thanks
     
  6. Nitesh

    Nitesh Support Staff

    Joined:
    Oct 19, 2012
    Messages:
    5,165
    Likes Received:
    160
    Hello,

    Please provide the following information listed below.

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
    We will check and resolve your issue
     

Share This Page