Mainpage images rotate and distort on iPad and iPhone

Discussion in 'ColorWay WordPress Theme' started by amgeen, Dec 12, 2012.

  1. amgeen

    amgeen New Member

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    Hi

    Site ref: blossomsbydesign.com.au

    Some slider and feature images on the main page are being rotated 90 degrees and then distorted (stretched) when viewed in iPad or iPhone browsers. This happens to some but not all images. In IE or Chrome all images are fine.

    My slider images are a mix of both optimum pixel size and non-optimal - this doesn't seem to matter. My feature images are also a mix. For example feature image 1 appears ok (not rotated in iPad). Feature image 4 - which is optimal size is rotated. Same issue with the slide images - randomly some are rotated and some are not.

    Have you seen this issue before or have a solution?
     
  2. Nitesh

    Nitesh Support Staff

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    Hello,

    We have seen your website.
    Some images in the featured area and slider are to big, Please upload images of recommended size.
    it will resolve your issue.
     
  3. amgeen

    amgeen New Member

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    Thanks - but the problem happens to slider image 4 and 5 and they are both optimal pixel size and feature image 4 also optimal size. Some images which are larger in size (eg. slider image 1) do not have the issue.

    Is there some issue with the iPhone iPad browser conversion or code?

    Cheers
     
  4. Gourav

    Gourav Support Staff

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    Download updated version of theme and upload it, This will solve your issue.
     
  5. amgeen

    amgeen New Member

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    Thanks very much. Since designing the site I have not had to update the theme version. Is there a members link to download the latest version (I am using 3.1.1)

    Cheers
    Geen
     
  6. amgeen

    amgeen New Member

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    OK - I now have 3.2 installed and active. I have tried to reload more optimal size images. No change to the problem. All new "feature" images on the main page are rotated 90 degrees when viewed in iPad.
     
  7. Gourav

    Gourav Support Staff

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