Major Issue with Payments / Transaction / Subscription Not Showing

Discussion in 'GeoCraft WordPress Theme' started by kennypalmer, Mar 6, 2014.

  1. kennypalmer

    kennypalmer New Member

    Joined:
    Feb 27, 2014
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    Hi,

    I brought this up the other day, and would like my problem sorted. Another person has signed up and paid for my service, yet:

    1) There monthly subscription shows on the listing that it expires in a year
    2) There is no record of the payment in transactions
    3) No matter which packages is chosen, it shows as a FREE listing

    I have attached screenshots of this and would really like one of you to logon to my directory and sort this out please as it's really annoying me.

    Please get back to me asap with this, thank you.

    Regards,

    Kenny
     

    Attached Files:

  2. Nitesh

    Nitesh Support Staff

    Joined:
    Oct 19, 2012
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    Hello Kenny,

    Sorry for the delay.
    The problem you have posted is not occurring at our side.
    We have released 1.8.3 version of geocraft theme today. Please download theme again from your members area and upload it. I hope it will resolve this issue.

    Thanks & Regards
    Nitesh Raghuwanshi
     

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