Malware

Hi
I am having a malware attack in my web site, my hosting is telling me that the mails are been sent from /home/reddemar/domains/reddemar.es/public_html/wp-content/themes/bizwaytheme/color

Please, I need to solve this

Thank you in advance

Isabel

 

Hello,

Please use plugins to stop spam or google captcha.
Please provide URL of Your website.

Thanks & Regards
Pramod

 

Hi
I have plugings for that (CleanTalk)

This is my site, is suspended
http://www.reddemar.es/

I need some help

Isabel

 

Hello,

Please ask this from hosting provider to fix this.
Because your account has been suspended.

Thanks & Regards
Pramod

 

My account is OK now
My hostingprovider said thst the theme is vulnerable in some way,how to reload it ??
Isabel

 

Hello,

Please follow below links to upload a fresh copy of theme.
http://www.wpbeginner.com/beginners-guide/how-to-install-a-wordpress-theme/
http://www.siteground.com/tutorials/wordpress/install_themes.htm

Thanks & Regards
Pramod

 

I need to upload a new version of Biz way pro,I have seen that myversionis 2.0.1. and I am not be able to upload the new one v2.1.1., wordpress tell me that this version is still instalated
Best regards

Isabel

 

Hello Isabel,

Please follow below steps:

1.Download a theme zip file from member area.
2.Activate the other theme except BizWay.
3.After activating other go to the Appearance=>Themes =>click on biz way theme Details =>Delete
4.After this install that zip file by following previous reply links.
5.After installation activate the recently installed theme.

Teese steps will help you to install the theme if you have already installed BizWay Theme.


Thanks & Regards
Pramod