Hi, I am getting loads of spam from my custom leads capture form. Is it possible to make the people fill out the email field. I want to try this before a recapature form. Thanks Paul.
Hello Paul, In the Appointway theme email is already a required field. Which is compulsory to be filled by visitor.
Thanks for getting back to me. I have just tested the form. The email does not have to filled in. My web site is below if you would like to have a look. I get this email: Your first name: Paul Your Email: Your Email Your telephone number: 12356 Type your message: test 3 Site URL: http://www.doncastercarpetcleaners.co.uk Many thanks Paul.
Hello, Download updated version of Theme from your members area and upload it, This will solve your issue. Login here: http://inkthemes.com/members/member/index
Hi I am not using the appointment form I am using just the custom leads form. Is there an easy way to just update the custom leads form, or do I have to download the whole theme zip file and upload that? If I do have to download the whole theme again, will it leave everything unchanged. Or will it re install the standard layout including the appointment form. I don't want to have to start changing things again. Thanks Paul
Hello Paul, Try solution below hope it will resolve your problem. Go to the appointwaytheme\lib\leads_form and replace leads_form directory with the newly downloaded theme's "lead_form". You can replace folders through FTP.
Hi Nitesh, I downloaded the new appointaway theme and copied the leads form over, using FTP. (this is not easy for me to do). It has made no difference. I think the new one is the same as the old one. I can see the one you suggest to use is lead form, not leads form, but this is what downloads in the new theme. Thanks, Paul.
Hello, I have checked your site. I think it's a plugin issue. Deactivate all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s). It will work. If not then Please provide the following information listed below. FTP detail: Thread Link: Your Website URL: WordPress Username: WordPress Password: Send this information on our email at [email protected] I will check and resolve your issue