Mandatory fields for custom leads capture form

Discussion in 'Appointway WordPress Theme' started by pauljw, Aug 1, 2013.

  1. pauljw

    pauljw Member

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    Hi,
    I am getting loads of spam from my custom leads capture form.

    Is it possible to make the people fill out the email field.

    I want to try this before a recapature form.

    Thanks

    Paul.
     
  2. Nitesh

    Nitesh Support Staff

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    Hello Paul,

    In the Appointway theme email is already a required field.
    Which is compulsory to be filled by visitor.
     
  3. pauljw

    pauljw Member

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    Thanks for getting back to me.

    I have just tested the form. The email does not have to filled in. My web site is below if you would like to have a look.

    I get this email:

    Your first name: Paul
    Your Email: Your Email
    Your telephone number: 12356
    Type your message: test 3
    Site URL: http://www.doncastercarpetcleaners.co.uk

    Many thanks

    Paul.
     
  4. Gourav

    Gourav Support Staff

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  5. pauljw

    pauljw Member

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    Hi I am not using the appointment form I am using just the custom leads form.

    Is there an easy way to just update the custom leads form, or do I have to download the whole theme zip file and upload that?

    If I do have to download the whole theme again, will it leave everything unchanged.

    Or will it re install the standard layout including the appointment form.

    I don't want to have to start changing things again.

    Thanks

    Paul
     
  6. Nitesh

    Nitesh Support Staff

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    Hello Paul,

    Try solution below hope it will resolve your problem.
    Go to the
    appointwaytheme\lib\leads_form
    and replace leads_form directory with the newly downloaded theme's "lead_form".
    You can replace folders through FTP.
     
  7. pauljw

    pauljw Member

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    Hi Nitesh,
    I downloaded the new appointaway theme and copied the leads form over, using FTP. (this is not easy for me to do).

    It has made no difference. I think the new one is the same as the old one. I can see the one you suggest to use is lead form, not leads form, but this is what downloads in the new theme.

    Thanks,

    Paul.
     
  8. Nitesh

    Nitesh Support Staff

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    Hello,

    I have checked your site. I think it's a plugin issue.
    Deactivate all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    It will work. If not then
    Please provide the following information listed below.
    FTP detail:
    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:
    Send this information on our email at [email protected]
    I will check and resolve your issue
     

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