Menus do not show sub-pages

When my site upgraded to WordPress 4.4.2, the site menu no longer shows the sub-pages. If you hover over a menu item, the subpages do not appear. Clicking on the menu item simply takes you to that top level page, with no way to get to the subpage. How do we fix this?

 

Hello,

Greetings from InkThemes!

Could you please provide us 'URL' of your site so that we can better assist you?

Looking forward to your reply.

Thanks & Regards!
Priyanka
InkThemes.com

 

www.deolc.org

 

Hello,

Would you please reinstall the theme once again and just check your dashboard menu configuration...

Hope it will resolve your issue

Do let me know if you need more assistance,
Thanks & Regards!
Priyanka
InkThemes.com

 

Hello,

I couldn't figure out how to re-install it without uninstalling it first. Will that negatively affect my site if I do that? Will it remove all the customization work we have put in to the theme?

Thank you

 

Hello,

No, reinstallation of the theme will not affect your site but if you have done any source code customization, that will undo after the reinstallation.

Here're the steps of doing so...

Download the ColorWay theme by logging in your members account:

http://inkthemes.com/members/member

Next, you have to extract the zip file and rename that folder colorway like colorway_new,

Again, you would need to create a zip file of that renamed folder (say: colorway_new.zip),

Now, upload the theme in your WordPress from Dashboard->Appearance->Themes->Add New,

Then, activate your theme,

This way you can install and activate your updated version on your site, keeping the copy of your older version in your WordPress

NOTE: Reinstallation of the theme will undo your source code customization but you will not loose any content of Theme Option panel...

Hope you will get it helpful.

Do let me know if you need more assistance,

Thanks & Regards!
Priyanka
InkThemes.com

 

Hello,

Deleting the theme and reinstalling it did fix the menu problem. It did however bring up two new concerns:

1. The feature items now "float" into view when you scroll down the home page. Is there a way to make them statically appear like before?
2. When viewed on a mobile phone device the slider image is causing the site to not display cleanly. How do we disable the slider on a mobile phone?

Our challenge is that some of our constituents are older and have provided us feedback in the past about how they need the site to be "simple" and these concerns are causing them challenges. Any help is appreciated.

 

Hello,

Regarding your first issue, Is there a way to make them statically appear like before?

Please follow the screenshot given below.



For the second issue, How do we disable the slider on a mobile phone?

Please paste the code given below in Custom CSS section (Appearance -> Theme Options -> Styling Options -> Custom CSS) of your dashboard.

Code:

@media only screen and (max-width: 480px){
.bg-img img {
    display: none;
}
.header .menu-bar {
    margin-bottom: -164px;
}
}

Hope it will resolve your issue

Do let me know if you need more assistance,

Thanks & Regards!
Priyanka
InkThemes.com