Mobile Nav Issue

Discussion in 'BusinessGrow One Page WordPress Theme' started by lkodsmann, Dec 15, 2015.

  1. lkodsmann

    lkodsmann Guest

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    I am running a version of your theme that you emailed to me - details in this thread:
    http://www.inkthemes.com/community/threads/subpage-menu-behavior.17291/#post-66570

    I just noticed that the menu is not working correctly on mobile. It looks like the "theme" menu (linking to the sections of the homepage) displays over the top of my custom menu (the menu that displays on the desktop version)...

    Here is the link for you to test: http://www.hardrockstoneworks.com

    This is only happening on the home page.

    Also, is there a way to have the menu left-align, with sub-menu items indented? Everything being centered makes it really difficult to navigate sub-menus...

    Thank you for your help!!!
     
  2. priya

    priya Guest

    Hello,

    Would you please explain your issue with some edited screenshot so that we can assist you accordingly?

    If you are unable to create screenshots then you can use www.screenpresso.com that will help you to create screenshots.

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  3. lkodsmann

    lkodsmann Guest

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    Hi Priya,

    Thanks for your help! I've attached two screenshots from my phone here... the "Subpage" screenshot shows the menu correctly listing the pages, and the "Home" screenshot shows the incorrect menu displaying over the top of the correct menu.

    In addition to the menu problem on the homepage, we'd like for the menu items to left-align instead of being centered (with the submenu items indented)...

    Thank you so much for your help, it is greatly appreciated!!!
     

    Attached Files:

  4. priya

    priya Guest

    Hello,

    Could you please share your dashboard details at [email protected] along with this thread link as well so that we can figure out the issue and able to resolve that?

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  5. lkodsmann

    lkodsmann Guest

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    Just emailed the access info over... Thank you so much for your help!
     
  6. priya

    priya Guest

    Thanks for the details..

    We will get back to you soon..

    Your patience will be appreciated,

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  7. lkodsmann

    lkodsmann Guest

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    Just wanted to check in - I haven't heard anything since sending the info a couple of weeks ago, just wanted to make sure that you got what you needed... Thanks!
     
  8. priya

    priya Guest

    Hello,

    I just checked the mail and would like to inform you that we didn't get any mail from your side..

    So please resend the credentials at our mail id..

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  9. lkodsmann

    lkodsmann Guest

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    I just resent the access information... Thanks!
     
  10. priya

    priya Guest

    Hello,

    I have checked your site and would like to tell you that you are using 1.2.2 version of the theme whereas 1.2.4 is available in the members area..

    So if you haven't customized source code of the theme, you are kindly suggested to reinstall the latest version of the theme from the members area.

    Here're the steps of doing so...

    Download the BusinessGrow theme by logging in your members account:

    http://inkthemes.com/members/member

    Next, you have to extract the zip file and rename that folder businessgrow like businessgrow_new,

    Again, you would need to create a zip file of that renamed folder (say: businessgrow_new.zip),

    Now, upload the theme in your WordPress from Dashboard->Appearance->Themes->Add New,

    Then, activate your theme,

    This way you can install and activate your updated version in your site, keeping the copy of your older version in your WordPress

    Hope it will resolve your issue

    Do let me know if you need more assistance,

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  11. lkodsmann

    lkodsmann Guest

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    I don't know if the source of the theme was customized... if it was, it was on your end when you were correcting other issues I've had with this... Also, as mentioned above, I'm not running the standard version of the theme - I'm running a version that your team emailed to me that allowed for using a custom menu. Details of this are referenced in the initial opening of this thread (the link to the thread where your team sent me a different theme file to use is included, if it's helpful/useful).

    Please let me know if you received the access information I sent over via email, and when I can expect this issue to be resolved? This has been an open issue for more than a month... Thanks!
     
  12. priya

    priya Guest

    Hello,

    I have just tried to resolve your issue which was related to the menus display...

    Kindly check your site....

    Do let me know if you need more assistance,

    Thanks & Regards!
    Priyanka
    InkThemes.com
     

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