Mobile site not responsive

Discussion in 'Cloriato WordPress Theme' started by cammua, May 1, 2015.

?

Why is my site I updated with responsive not working

  1. Change this feature

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  2. remove popup ninja

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  1. cammua

    cammua New Member

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    I have used the new responsive site on several new websites I created and they work fine.

    I updated an old Colorway site that you helped me with but it is not responsive like the new sites I built.

    Also the Popup Ninja does not work on mobile?

    Please help

    www.cammuamakeupschool.com I am very frustrated
     
  2. johanclearview

    johanclearview New Member

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    Is there support for a responsive website using the Cloriato theme?
     
  3. praveen

    praveen Support Staff

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    Hello!

    Could you please provide us URL of your website along with some edited screenshot of your issue so that we can assist you accordingly?
    In case you are unable to create a screenshot, you can follow the link http://www.screenpresso.com/ which will help you to create screenshot easily.

    Thanks,
    Praveen
     
  4. johanclearview

    johanclearview New Member

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    Hi,

    See attached. Screen shot from my phone. Is this theme reponsive? I have other inkthemes that I know are responsive.

    http://www.ekangensbatklubb.se/

    The menys don't work in a mobile phone/tablet since they require mouse over. :(
     

    Attached Files:

  5. praveen

    praveen Support Staff

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    Hello,

    I have checked your website.

    You are using very old version( Version: 1.2) of Cloriato Theme in your website.

    Please download and install a fresh copy of latest version of this theme from members area.
    It will resolve your issue.

    Note: - Please create a backup of your website before installing a fresh copy of theme.

    Thanks,
    Praveen
     

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