No email going to business owner from lead generation form

Discussion in 'GeoCraft WordPress Theme' started by mealea, Jan 24, 2018.

  1. mealea

    mealea New Member

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    Hi guys,

    I have my website up and running today and did several tests on the lead generation form. I put one of my own email addresses (it was not [email protected]) in place of some of the clients email addresses.

    When I filled out the lead generation form it only sent the email to me as [email protected], it did not send the email through to the email addresses I used for the clients. (I had used a gmail address and I checked the gmail a/c to make sure it was not in spam etc)

    Looks like none of the clients will receive emails from the lead generation form, they are only going to me as admin. I looked and can find no setting where I can make the form emails go to the business owners.

    1. Can you please advise what .php file and what code I need to change to make sure that the emails will go to the business owners.

    2. The subject of the emails that I did receive as admin all had the subject line, "Your listing subscription notification" - is there some way to change this to read "New Message from XYZ Business Directory"

    Many thanks.
     
  2. mealea

    mealea New Member

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    I have sent an email off to [email protected] with website access details to see if this can be rectified.
     
  3. mealea

    mealea New Member

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    Akbar, many thanks for fixing item 2 above - email subject line now corrected. Good job.

    Have you had any luck yet in fixing item 1 above - getting emails from lead generation form to go to the business email addresses?

    Thanks.
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    You are most welcome,

    I have sent you a video in this regard to your mail-box. Emails are perfectly sent to the listing owner mail-box.

    I would like to tell you that emails from lead generation send to the listing owner mail-box who created that ad and also a registered member of your website.

    Hope you understand this.

    Do let me know if you need further assistance.

    I will be glad to assist you.

    Regards,
    Akbar
    InkThemes.com
     

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