No Map Or Contact Details Displayed

Discussion in 'GeoCraft WordPress Theme' started by frannyp57, Aug 23, 2017.

  1. frannyp57

    frannyp57 New Member

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    Hello,

    I've just started building my first Directory website (I'm not an expert, but I am getting there!!) and I seem to be hitting a few problems. It's either me, or there are genuine issues requiring support.

    I've earlier reported a blank home page issue and payments listing set up not saving. I am now finding that when I add a business listing, none of the contact details are displayed on the page, nor is the map. The map is displayed in the admin section of the back office and I have completed several fields for contact details (e.g. website details; email address; Facebook, Twitter etc), but none of this information displays on the listing itself on the website.

    It was suggested in an earlier post that the reason for this is because the listings have been set up as free listings. A further response to this assumption in the same thread however contradicted this possibility as another poster said the information did show on his website and most of his listings were free listings.

    Hope this is clear and makes sense and I also hope there are solutions.

    Thanks

    Frank
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    It must be the cache issue on your browser. For once, try refreshing the page by pressing Ctrl+F5 and then clearing your web browser's cache.

    If the problem persists, please send WordPress credential details at [email protected] along with the thread link.

    We will do the needful.

    Thanks & Regards!
    Akbar
    InkThemes.com
     
  3. frannyp57

    frannyp57 New Member

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    Hello Akbar,

    I tried what you suggested but it hasn't worked. I have emailed you with the details you requested.

    Regards

    Frank
     

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