Not all my pages are mobile friendly

Discussion in 'ColorWay WordPress Theme' started by uwatecdiving, May 29, 2015.

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  1. uwatecdiving

    uwatecdiving Member

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    Can you help please, I have 4 pages on my website that are not mobile friendly.
    The message is that either the elements are too close together or the content is not resizing for the mobile.

    The website is www.playtennisinthesun.com

    and the pages are /es/videos/ and the same with the english page
    /es/quien-somos/ and the same with the english page

    Many thanks
    Yvonne
     
  2. praveen

    praveen Support Staff

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    Hello,

    Latest Colorway Theme is totally responsive and mobile-friendly theme.

    I think you are using old version of this theme.
    Kindly download and install a fresh copy of latest version of theme from members area.

    You can follow the steps mentioned below to update your theme:-

    1>To upgrade the theme, you have to first delete the older theme from your dashboard.

    Note: - Please create a backup of your website before upgrading the theme.

    Please follow the video link to delete theme from your dashboard :-
    http://screenpresso.com/=rcsig

    Now, download and install the latest version of the theme from members area.

    Or

    2>You can also try an easy way to install latest version of theme without creating any backup.
    Please follow the video link give below.
    http://screenpresso.com/=9Pv0f


    It will resolve your issue.


    Thanks,
    Praveen
     
  3. uwatecdiving

    uwatecdiving Member

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    Hi Praveen

    Thank you for the information.
    I have updated the theme now to the latest version but the pages still do not resize, and when I put the URL into the Google mobile friendly tool it still says that the pages are not mobile friendly.
    Yvonne
     
  4. praveen

    praveen Support Staff

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    Hi, Yvonne!

    Please send us your website WordPress login details at [email protected] along with the thread link.

    Thanks,
    Praveen
     
  5. praveen

    praveen Support Staff

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    Hello,

    I have resolved your issue :)
    Please have a look at your website.

    Hope you are enjoying InkTheme services.
    Do let me know if you need any help.

    Thanks,
    Praveen
     
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  6. uwatecdiving

    uwatecdiving Member

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    Many thanks for your help.
    I still have 1 page that is not mobile friendly, I sent a reply to the support email address just a couple of hours ago with the details if you can help.
    Best regards
    Yvonne
     
  7. praveen

    praveen Support Staff

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    Hi, Yvonne!

    I have resolved your issue.
    Kindly check.

    Thanks,
    Praveen
     
    uwatecdiving likes this.
  8. uwatecdiving

    uwatecdiving Member

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    Hi Praveen

    All is working well now, many thanks for your assistance
    Regards
    Yvonne
     
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