Not working on mobile

Discussion in 'Popup Ninja WordPress Plugin' started by kitekat77, Jun 5, 2015.

  1. kitekat77

    kitekat77 Member

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    Hi,

    When I have Popupninja Pro 2.0.1 running , the all elements on mobile becomes unclick able.

    If I reload the page , I can click on all the items again. ( the pop is set to only display one time )

    So i am think, that the popup is showing up , but I can not see it on my screen. Therefor I can not close the popup ;(
     
  2. praveen

    praveen Support Staff

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    Hello,

    We need your dashboard to figure out the issue.

    So, send us your website WordPress login details at [email protected] along with the thread link.


    Thanks,
    Praveen
     
  3. Sobhagya

    Sobhagya Guest

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    Hello

    Your issue has been fixed, Kindly check your email.
     
  4. kitekat77

    kitekat77 Member

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    i dont think the issue has been fixed you can´t click on any elements, unless you reload the page. An i did wath you told me to do.
    Hope to here from you soon..
     
  5. Sobhagya

    Sobhagya Guest

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    Hello,

    Please accept apologies for the inconvenience caused,

    Kindly send me your dashboard details one more time at [email protected]. I will forward it to our technical support team they will solve your issue.

    If possible then send us some screen shots of problematic area. It will be easier for us to solve issue soon.

    So send us following information.

    Website URL :
    WordPress Dashboard Username :
    WordPress Dashboard Password :

    we will check it.

    Waiting for your reply.
     

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