We are unable to view any media file and get this error. I read in another post to update the theme but will this delete all customizations and just install it as a new theme ? Please advise - we are on version 2.0 - I downloaded the zip file but need advice before I install it.
Hello, Your theme option content and css code in the Custom CSS section will remain intact while Theme update, but if you have make changes in .php files (like header.php, sidebar.php ,footer.php..etc.) of theme then you will loss your changes while Theme update. Always follow the instruction in the link given below to update the theme. http://www.inkthemes.com/how-to-update-a-premium-theme-by-inkthemes/05/