Password

How come my users can't change the password? I tried to do the same thing with a test account and it doesn't work? You can enter the new password in your user profile but when you try to log in with that new password it doesn't recognises it as a valid one ... you got to use the old one!!??? Did anyone came across the same issue?

Brian

 

Hello Brain,

Such issue is not occurring at our side. Please do let us know your website link.
We will check and provide you solution.

 

Go to http://www.pawsnetwork.ca/businessdirectory and open an account. Once you finish that, go to your dashboard and try to change anything in there ... Name, password or anything else. It doesn't take any input or at least it doesn't saves any changes or modifications.

 

Any news? I need this fixed guys ....

 

Hello,

We are looking to this issue and will reply you as soon as possible.

 

This issue is fixed in the theme update. Update your theme to the latest version 1.7.6 which will resolve this issue automatically.

Thanks
Neeraj

 

Hi Neeraj,

Should I just install this upgrade as a new template in Manage Theme section? I will assume all listings will be intact after the upgrade?

Thanks

 

Hello Brian,
Yes, all the listings will remain intact with the Theme after upgrade the Theme.