Payment Status bug

Discussion in 'Subscribely v2 WordPress Theme' started by hschurr, May 16, 2014.

  1. hschurr

    hschurr Member

    Joined:
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    Location:
    Los Angeles
    Hi, after successfully registering and paying through PayPal, I was redirected back to my site, but the Payment Status page displayed the following message:

    Sorry, Your payment has been failed

    I then went to you the video page and the content was Unlocked and I was able to view the video.

    Please let me know how this can be resolved quickly as I need to launch the site.

    Thank you!
     
  2. Nitesh

    Nitesh Support Staff

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    Hello,

    Please provide the following information listed below.

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
    I will check and resolve your issue

    Thanks & Regards
    Nitesh Raghuwanshi
     

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