PayPal payment help.

Discussion in 'GeoCraft WordPress Theme' started by edwin, Mar 9, 2013.

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  1. edwin

    edwin Guest

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    Has any of you members experience this with PayPal paid listings?
    I am able to post a paid listing in my site. My PayPal account shows the transaction. Payment notifications from PayPal are received to my email and my "Test" customer's email. However, my Geocraft transaction dashboard shows none of the transactions. In addition, my settings are set to instantly "Publish" paid listings, but the listing remains "Pending" and also shows it under "Free". Eventually I manually publish the listing but the "Listing Type remains Free".

    Thank you all for any input.

    premium listing pending CROP.jpg
     
  2. Nitesh

    Nitesh Support Staff

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    Hello Edwin.

    Please make conform that after payment you are returning through link shown in image.
    During payment your listing show pending free status but after payment when you return to your site. Listing will automatically show premium and published status.

    [​IMG]
     
  3. edwin

    edwin Guest

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    Hi Nitesh,

    Yes I get that screen from PayPal. I'm definitely doing something wrong somewhere. Just posting this in case any members have experienced this and may know how to fix it. I'm not sure if it is a PayPal issue. I 'm trying to get this worked out so I can go ahead and have a live site. I'm just testing everything as if I was a customer. Just need to make sure what the customers experience. I am testing this with a real PayPal transaction on a "One Time Payment Package" test listing I have for $1. I have done 3 paid listings on separate days and get the same results. Once I get this sorted out I will try it with a "Recurring Payment". The free listings are posting just fine and auto publishing as I have them set. However, I'm not going to have free listings in my directory.

    Thanks for looking into this.
    Edwin


    Edwin PayPal issue.png
     
  4. Nitesh

    Nitesh Support Staff

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    Hello Edwin,

    Issue is resolved. Please check your website.
     
  5. edwin

    edwin Guest

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    Oh yeah, is working just fine. Thanks Nitesh.
     
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