Paypal payment processed but listing type still shows free

Discussion in 'GeoCraft WordPress Theme' started by stasinos, Apr 21, 2013.

  1. stasinos

    stasinos New Member

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    I just received a paypal payment notice for the 6 month recurring option and the users payment processed correctly, but their listing type still shows free in my admin panel. Once the user pays, should it automatically update to reflect the type of subscription package that the user paid for? Please help as I just launched my site and am in the process of advertising for users at http://marketeerclassifieds.com.

    Thanks!

    Susan
     
  2. Nitesh

    Nitesh Support Staff

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    Hello,

    We are looking to this issue and will reply you as soon as possible.
     
  3. michaeldemille

    michaeldemille New Member

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    After making the payment in Paypal, it gives you two buttons to choose, "Paypal Account Overview" or "Return to ________" From what I can tell, the transaction doesn't record back at our site until the "Return to _____" button is clicked. Which means if the customer clicks on the "Paypal Account Overview" button, the transaction will never be recorded at our site, and therefore the payment will have occurred, but the listing will not get updated.
     
  4. rogerschnur

    rogerschnur Member

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    Micheal: the issue you are dealing with is not new. The theme uses http post to capture the confirmation data from PayPal. The only way it can do this is for the user to click on the return to site button manually which brings the attributes from the payment page back to Payment Status page. The listing gets created earlier in the processas you've noticed but payment confirmation is later. Don't bother trying the "automatic return URL" option in PayPal, it won't work properly. I have addressed this with dev and Krish is currently working on an upgrade that converts the payment process to using the IPN option with PayPal instead of http post. It's my understanding this is about a week away from beta. Until then, you MUST click the "return to (your company name)" manually for now.
     
  5. michaeldemille

    michaeldemille New Member

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    roger, I understand. I was just explaining to susan how somebody could have made a payment with paypal, but the listing not get updated back on our site.
     
    rogerschnur likes this.

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