Phone icon on mobile triggers a non existing link

Discussion in 'BlackWell-WordPress Business Theme.' started by webshop, Jul 28, 2015.

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  1. webshop

    webshop New Member

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    Hi,

    Just want to ask if there's something that can be done so that when seeing a site
    (using Black Well Theme) in mobile devices (smartphones) the phone icon in top
    triggers an inexisting link when pressing it with the finger to show the phone number.

    It sends the user to a 404 error page, in my site's case to a 'member only page message'
    and it could be confussing for the visitors.

    Can the link be change to: top, just #, or maybe to contact section??

    The url of my site if you like to test this in a mobile device is: http://institutosupernutricion.com/

    Thanks,
    Alejandro Robles

    PS. I'll be sending login info to support email. Thanks!
     

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  2. praveen

    praveen Support Staff

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    Hi,

    For your information, the phone icon actually act as a "Tap to call" button which visitor use to call to the mentioned phone number.
    It seems that something is missing in the code.

    Please send us your website WordPress login details at [email protected] along with the thread link.
    We will try to fix the issue.

    Thanks,
    Praveen
     
  3. webshop

    webshop New Member

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    Thanks Praveen,

    The icon now triggers the 'call' to phone action.

    BR,
    Alejandro
     
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