I was checking compatibility for a server upgrade and got the following alert. Needs to be compatible with 5.6 php. Is this a problem for Toomrel theme? public_html/wp-content/themes/toommoreltheme_reponsive/template-contact.php FOUND 0 ERRORS AND 2 WARNINGS AFFECTING 1 LINE ------------------------------------------------------------------------------------------------ 20 | WARNING | Function eregi() is deprecated since PHP 5.3; Use preg_match() instead 20 | WARNING | Extension 'ereg' is deprecated since PHP 5.3; Use pcre instead
Hello, Greeting from InkThemes, If you want to use the theme with 5.6 version of PHP then we will make it compatible for you. Kindly send the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will do the needful. But I will suggest you use the latest version of the theme with the latest version of the PHP and WordPress. Regards, Akbar InkThemes.com
Thank you. I will send you the website credentials, but what version of PHP is supported in the latest version of the theme? "But I will suggest you use the latest version of the theme with the latest version of the PHP and WordPress?
Hello Jaime, Greeting from InkThemes, Okay, our themes support the latest version of WordPress 5+ and PHP 7+ and above version. Regards, Akbar InkThemes.com
Hello, Greeting from InkThemes, The current version of the theme is Version: 2.1.6. Kindly update the theme to this version and with this use the current versions Of PHP and WordPress. There will be no issue but if the issue occurs then just let us know. And send us the Email at [email protected] along with the thread link and below-mentioned information. WordPress Website URL: - WordPress Username: - WordPress Password: - We will check the issue and resolve it. Regards, Akbar InkThemes.com
I created a new zip file using version 2.1.6, uploaded that file, and did a live review (did not want to activate it). The format and structure of the site is messed up with 2.1.6 I sent you the credentials for the site in an email. Thanks, Paul
Hello Paul, Greeting from InkThemes, We have successfully received your credentials at our email [email protected] We will surely look into the issue and will get back to you soon. I request you to be patient until we are done and we will follow you up via Email itself. Regards, Akbar InkThemes.com
It has been 3 months since I described my problem. The current theme version is not compatible with version 2.1.0. I cannot upgrade to the current version because in the preview it corrupts the content and formatting in version 2.1.0 Is there a solution to this?
Hello, Thanks for getting back to us, Yes, we had received Email from your end and we had replied you back for that Email via [email protected] We had asked you to send the login details as we haven't received correct login details. I request you again to send us the login details so that we can look into the issue and will let you know the needful. Regards, Shemaela InkThemes.com
I will send the credentials again - this will be the third time . Look at the email I received from Akbar: ----------------------------- Hello Paul, Greeting from InkThemes, We have successfully received your credentials at our email [email protected] We will surely look into the issue and will get back to you soon. I request you to be patient until we are done and we will follow you up via Email itself. Regards, Akbar InkThemes.com
Hello, Greeting from InkThemes, We have successfully received your support request at our Email [email protected] and have forwarded it to the concerned department. Kindly be patient until we get back you. Your patience will be highly appreciated. Regards, Shemaela InkThemes.com
Hello, Warm Wishes From InkThemes, We tried to contact you several times via our Email "[email protected]" on this Email "[email protected]" but the Emails were not getting delivered on this Email address. Kindly provide us with the correct source of contacting or you can email us once again, we will follow you up there. Here is the screenshot attached of the time we contacted you but the Emails were not getting delivered. Regards, Shemaela InkThemes.com