php 5.6 compatibility

Discussion in 'ToomMorel WordPress Theme' started by espycameras, Feb 17, 2019.

  1. espycameras

    espycameras New Member

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    I was checking compatibility for a server upgrade and got the following alert. Needs to be compatible with 5.6 php. Is this a problem for Toomrel theme?

    public_html/wp-content/themes/toommoreltheme_reponsive/template-contact.php
    FOUND 0 ERRORS AND 2 WARNINGS AFFECTING 1 LINE
    ------------------------------------------------------------------------------------------------
    20 | WARNING | Function eregi() is deprecated since PHP 5.3; Use preg_match() instead
    20 | WARNING | Extension 'ereg' is deprecated since PHP 5.3; Use pcre instead
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Greeting from InkThemes,

    If you want to use the theme with 5.6 version of PHP then we will make it compatible for you.

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will do the needful.

    But I will suggest you use the latest version of the theme with the latest version of the PHP and WordPress.

    Regards,
    Akbar
    InkThemes.com
     
  3. espycameras

    espycameras New Member

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    Thank you. I will send you the website credentials, but what version of PHP is supported in the latest version of the theme?
    "But I will suggest you use the latest version of the theme with the latest version of the PHP and WordPress?
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hello Jaime,

    Greeting from InkThemes,

    Okay, our themes support the latest version of WordPress 5+ and PHP 7+ and above version.

    Regards,
    Akbar
    InkThemes.com
     
  5. espycameras

    espycameras New Member

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    We curently have theme 2.1.0 - will that also support WordPress 5+ and PHP 7+ ?
     
  6. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Greeting from InkThemes,

    The current version of the theme is Version: 2.1.6.

    Kindly update the theme to this version and with this use the current versions Of PHP and WordPress.

    There will be no issue but if the issue occurs then just let us know.

    And send us the Email at [email protected] along with the thread link and below-mentioned information.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and resolve it.

    Regards,
    Akbar
    InkThemes.com
     
  7. espycameras

    espycameras New Member

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    I created a new zip file using version 2.1.6, uploaded that file, and did a live review (did not want to activate it).
    The format and structure of the site is messed up with 2.1.6

    I sent you the credentials for the site in an email.

    Thanks,
    Paul
     
  8. akbar92

    akbar92 Support Staff Staff Member

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    Hello Paul,

    Greeting from InkThemes,

    We have successfully received your credentials at our email [email protected]

    We will surely look into the issue and will get back to you soon.

    I request you to be patient until we are done and we will follow you up via Email itself.

    Regards,
    Akbar
    InkThemes.com
     
  9. espycameras

    espycameras New Member

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    It has been 3 months since I described my problem. The current theme version is not compatible with version 2.1.0. I cannot upgrade to the current version because in the preview it corrupts the content and formatting in version 2.1.0
    Is there a solution to this?
     
  10. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Thanks for getting back to us,

    Yes, we had received Email from your end and we had replied you back for that Email via [email protected]

    We had asked you to send the login details as we haven't received correct login details.

    I request you again to send us the login details so that we can look into the issue and will let you know the needful.

    Regards,
    Shemaela
    InkThemes.com
     
  11. espycameras

    espycameras New Member

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    I will send the credentials again - this will be the third time . Look at the email I received from Akbar:
    -----------------------------
    Hello Paul,

    Greeting from InkThemes,

    We have successfully received your credentials at our email [email protected]

    We will surely look into the issue and will get back to you soon.

    I request you to be patient until we are done and we will follow you up via Email itself.

    Regards,
    Akbar
    InkThemes.com
     
  12. espycameras

    espycameras New Member

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    I just resent another email with credentials.

    Thank you!!
     
  13. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Greeting from InkThemes,

    We have successfully received your support request at our Email [email protected] and have forwarded it to the concerned department.

    Kindly be patient until we get back you.

    Your patience will be highly appreciated.

    Regards,
    Shemaela
    InkThemes.com
     
  14. espycameras

    espycameras New Member

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    What is the status of this problem.?
     
  15. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm Wishes From InkThemes,

    We tried to contact you several times via our Email "[email protected]" on this Email "[email protected]" but the Emails were not getting delivered on this Email address.

    Kindly provide us with the correct source of contacting or you can email us once again, we will follow you up there.

    Here is the screenshot attached of the time we contacted you but the Emails were not getting delivered.

    2019-09-20_12h59_44.png

    Regards,
    Shemaela
    InkThemes.com
     

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